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Once in the device manager, click on the view tab in the top & choose “Show hidden devices”.

Click the bottom-left Start button on desktop, type device manager in the search box and tap Device Manager on the menu.Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them.First, unplug the USB cable from the printer if present.Try performing a clean uninstall and check. Use the automated tool to automatically diagnose and fix the printing related issues.ĭownload and run the HP Print and Scan Doctor.